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Learning Path · Intermediate

ServiceNow CIS-DF (CMDB and CSDM): Certified Implementation Specialist - Data Foundations

Implement and maintain a healthy ServiceNow CMDB and apply CSDM best practices.

3 h 28 min 2,000 points 5 modules

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About this learning path

The CIS-Data Foundations practice test trains you in implementing and maintaining a healthy ServiceNow CMDB and applying Common Service Data Model (CSDM) best practices. Passing the CIS-Data Foundations exam demonstrates your understanding of CMDB concepts, CI classes and relationships, identification and reconciliation, data quality, governance, and the practical application of CSDM. The practice test includes 150 questions across five exam domains in Certification Mode and Practice Mode.

Learning path content

5 modules to progress through step by step.

CI Class Manager, IRE, and CMDB 360 / multisource CMDB.

  1. 1

    CI Class Manager

    15 min · +150 pts
  2. 2

    Identification and Reconciliation Engine (IRE)

    15 min · +150 pts
  3. 3

    CMDB 360 and Multisource CMDB

    12 min · +100 pts
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Data ingestion methods, automation, relationships, and Asset-CI alignment.

  1. 1

    Choosing the Right Ingestion Method

    15 min · +150 pts
  2. 2

    Relationships and Automation

    15 min · +150 pts
  3. 3

    Non-Discoverable CIs and Asset-CI Alignment

    12 min · +100 pts
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CMDB health, Data Manager, deduplication, roles, and operationalization.

  1. 1

    CMDB Health Score and Dashboards

    18 min · +200 pts
  2. 2

    Data Manager Policies

    15 min · +150 pts
  3. 3

    Deduplication and Principal Classes

    15 min · +150 pts
  4. 4

    CMDB Roles and Operationalization

    15 min · +150 pts
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Business value, NLQ, reporting, Unified Map, and CMDB Foundation Dashboards.

  1. 1

    Business Value of CMDB

    12 min · +100 pts
  2. 2

    Natural Language Query and CMDB Saved Queries

    15 min · +150 pts
  3. 3

    Unified Map and CMDB Foundation Dashboards

    12 min · +100 pts
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Common Service Data Model domains, approach, and benefits.

  1. 1

    Mapping CIs to CSDM Domains

    12 min · +100 pts
  2. 2

    CSDM Approach and Benefits

    10 min · +100 pts
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