Unit 1 of 3
CI Class Manager
15 min
+150 points
Learning objectives
When you finish this unit, you will be able to:
- Identify how and when to use CI Class Manager (table, class attributes, hierarchy).
CI Class Manager
The CI Class Manager is the primary tool for defining and maintaining the structure of Configuration Item (CI) classes in the CMDB.
Key concepts
- Tables: each CI class maps to an underlying table that stores CI records.
- Class attributes: define the fields and properties that describe each CI type.
- Hierarchy: parent-child relationships between CI classes determine inheritance of attributes and behavior.
When to use CI Class Manager
Use CI Class Manager when you need to:
- Create or extend CI classes for new asset or service types.
- Configure class attributes and their data types.
- Manage the class hierarchy and understand how attributes inherit from parent classes.
On the exam, expect questions about when to use CI Class Manager versus other CMDB tools, and how table, attribute, and hierarchy decisions affect CMDB design.