Unit 3 of 3

Unified Map and CMDB Foundation Dashboards

12 min +100 points

Learning objectives

When you finish this unit, you will be able to:

  • Identify the components and usage of Unified Map or dependency view map.
  • Identify the benefits of CMDB Foundation Dashboards.
  • Identify when to use the CMDB Foundation Dashboard Playbook or its benefits.

Visualization and foundation dashboards

Visual tools help stakeholders understand dependencies and CMDB maturity at a glance.

Unified Map and dependency views

  • Unified Map and dependency view maps show relationships between CIs and services.
  • Use them for impact analysis, troubleshooting, and stakeholder communication.

CMDB Foundation Dashboards

Foundation dashboards highlight CMDB readiness and progress. The CMDB Foundation Dashboard Playbook guides teams through recommended steps to improve CMDB maturity.

On the exam, know the components, benefits, and appropriate use cases for maps, dashboards, and the playbook.

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