Unit 2 of 3

Collaboration and Security APIs

12 min +100 points

Learning objectives

When you finish this unit, you will be able to:

  • Describe the capabilities of Cisco collaboration platforms and APIs (Webex Teams, Webex devices, Cisco Unified Communication Manager including AXL and UDS interfaces, and Finesse).
  • Describe the capabilities of Cisco security platforms and APIs (Firepower, Umbrella, AMP, ISE, and ThreatGrid).
  • Describe the device level APIs and dynamic interfaces for IOS XE and NX-OS.

Collaboration and security platforms

Collaboration APIs

  • Webex Teams: spaces, messages, and participants.
  • Webex devices: device management and control.
  • CUCM: AXL and UDS interfaces for call management.
  • Finesse: contact center agent desktop integration.

Security APIs

  • Firepower: next-generation firewall management.
  • Umbrella: DNS-layer security.
  • AMP: advanced malware protection.
  • ISE: identity services engine for access control.
  • ThreatGrid: malware analysis and threat intelligence.

Device-level APIs

IOS XE and NX-OS provide device-level APIs and dynamic interfaces for programmatic configuration and monitoring.

Exam focus: identify which collaboration or security platform fits a given automation scenario.

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